General conditions


The use of the services or the contracting of products or services in supposes the acceptance of the following general conditions:

1.- Acceptance and availability of the General Contract Conditions

By accepting this contract, you declare:

A - That he is a person of legal age and with the capacity to contract.

B - That you have read and accept these general conditions.

These general conditions (hereinafter, "the General Conditions"), regulate the legal relationship that emanates from the contracting processes carried out between the user-clients (hereinafter, "the Clients") of the legal services website located at the url property of ZOCOCITY SL CIF B98536113 (hereinafter " "). Clients accept the General Conditions from the moment they use or contract the service or purchase any product. This document can be printed and stored by Clients. makes the contact form available to them , so that they can raise any questions about the General Conditions.

2.- Applicable standards

These General Conditions are subject to the provisions of Law 7/1998, of April 13, on General Conditions of Contract, to Law 26/1984, of July 19, General for the Defense of Consumers and Users, to Royal Decree 1906/1999, of December 17, 1999, which regulates Telephone or Electronic Contracting with general conditions, Organic Law 15/1999, of December 13, Protection of Personal Data, Law 7 /1996, of January 15, on Retail Trade Regulations, and Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce. If you reside outside of Spain and by virtue of your legislation, Spanish Legislation does not apply, you cannot contract the services or products of .

3.- Modification of the General Conditions may modify the General Conditions by notifying Clients sufficiently in advance, in order to improve the services and products offered through . By modifying the General Conditions displayed on the website of , it will be understood that said duty of notification has been fulfilled. In any case, before using the services or contracting products, the General Conditions will be consulted.

4.- Description of products and services

Z products that are marketed by purchasing them through our website, grant the right of return within fourteen days of receipt of the order. Returns of products will only be accepted in their original state and with expenses borne by the buyer. If the return is the responsibility of the seller, there will be a charge of €10. The offer of products is valid indefinitely and may be modified, rectified or canceled without prior notice to regular or eventual users and consumers. The civil liability of for the products supplied is limited to the amount thereof, the user or consumer waives any claim to for any reason in any case of dissatisfaction with the products purchased at this , as well as possible failures, slow access or errors in accessing the Website, including loss of data, or other types of information that may exist on the computer or network of the user who accesses .

5.- Conditions of sale

-If we cannot fulfill the order, due to discontinued products, lack of stock or problems with third parties, we will try, as soon as possible, to contact the user by email or telephone.

-If for any reason, beyond our control, we cannot serve one or all of the products in the purchase order, we will proceed to inform the client of this circumstance as quickly as possible to suggest an alternative or cancel the product, returning the amount of the merchandise by the same means that was paid, without any liability being claimed from us.

-Rejecting the delivery of the merchandise without prior consultation and acceptance by will incur the pertinent shipping and management costs for the service provided.

-The shipping address must be real, accessible and complete. The client is responsible for the possible shipping and management costs that may be caused by this type of errors in the delivery of the merchandise, either due to erroneous descriptions or incomplete addresses.

-In periods of special promotions such as Black Friday, Christmas or other types of extraordinary sales, there may be delays in the delivery of orders due to an unaffordable increase in demand or collapses with courier services.

6.- Intellectual property

The contents supplied by are subject to intellectual and industrial property rights and are the exclusive property of ZOCOCITY SL or of the natural or legal persons that are informed. Through the acquisition of a product or service, does not grant the purchaser any right of alteration, exploitation, reproduction, distribution or public communication about it, reserving all these rights. The assignment of the aforementioned rights will require the prior written consent of . The client may not make such content available to third parties. The intellectual property extends, in addition to the content included in , to its graphics, logos, design, images and source code used for its programming.

7.- Use of the service and responsibilities does not guarantee the permanent availability of the services, being exonerated from any type of responsibility for possible damages and losses caused due to the unavailability of the service due to force majeure or errors in the telematic data transfer networks, beyond its control. willpower. is not responsible for the content of the links to other Web pages that are not owned by it and, therefore, cannot be controlled by it. The client declares that he knows that the information provided by through its services is not legal in nature and is only offered for informational purposes.

The consultation service is offered for informational purposes and has expressly limited effects since documents that may be relevant are not reviewed or complete information is not available in any case, which is a limited opinion subject to better law. In all cases it is recommended that you consult a lawyer to make any decision with financial implications.

8.- Privacy and Protection of Personal Data

By providing the email address or other personal data, a necessary requirement for contracting certain services, Clients give their permission for said addresses to be processed and also used to send commercial communications to promote or advertise the services and For products offered by, Zococity makes our contact form available to Clients , so that they can revoke the consent given. declares that it complies with current regulations regarding data protection, in particular Organic Law 15/1999, of December 13, on the Protection of Personal Data and Royal Decree 994/1999, of June 11, that develops the aforementioned organic law. makes available to Clients the means of contact referred to in the previous paragraph so that they can exercise the rights of access, rectification, cancellation and opposition guaranteed by current legislation.

9.- Use of VISA or MASTERCARD credit/debit cards on the website

We guarantee that each of the transactions carried out in Zococity SL is 100% secure. All operations that involve the transmission of personal or banking data are carried out using a secure environment. Zococity SL uses a server based on the standard security technology SSL (Secure Socked Layer). All the information that you transmit to us travels encrypted through the network. (If you want to know more, visit our Secure Payment section). Likewise, the data on your credit card are not registered in any database but go directly to the POS (Point of Sale Terminal) of the Bank. In addition, we inform you that, in an effort to provide greater security to credit card owners, we have incorporated the secure payment system called CES (Secure Electronic Commerce) into our payment gateway. In this way, if you are the holder of a "secured" card, you can always make payments with a VISA or MASTERCARD card in our store. In the event that your card is not adhered to this payment system, Zococity SL will only accept payment by VISA or MASTERCARD credit card to customers with previously proven seniority and reliability. In both cases, when paying with a VISA or MASTERCARD card, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last 3 digits of the number printed in italics on the back of your card. VISA or MASTERCARD card, thus offering more guarantees regarding the security of the transaction. Important: Credit card fraud is a crime, and Zococity SL will take legal action against anyone who makes a fraudulent transaction in our online store.

10.- Applicable legislation and competent jurisdiction

These General Conditions will be governed and interpreted in accordance with the Laws of Spain.

11.- Notifications

All notifications, requirements, requests and other communications that have to be made by the parties in relation to these General Conditions, must be made in writing and it will be understood that they have been duly made when they have been delivered by hand or sent by ordinary mail to the address of the other party or to the latter's email address, or to any other address or email address that each party may indicate to the other for these purposes.

12.- Nullity and ineffectiveness of the Clauses

If any clause included in these General Conditions were declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part of it that is null or ineffective, subsisting the General Conditions in everything else, taking said disposition, or the part of the same that is affected, by not put.